Reference

Legal terms for India account access

s0ng gives you one legal page for account eligibility, wallet records, privacy handling and dispute contact paths, so you can open your account with the rules in view…

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s0ng Legal terms for India account access
CONTACT ROUTES

Policy contact paths for your account

Legal questions need the correct route, not a generic inbox. Use the contact path that matches your concern: account eligibility, privacy rights, wallet records, document checks or a dispute about how a…

Legal email Email our legal desk with your account email, masked phone number and the issue you want checked. We read the account record, wallet entries and terms history before replying.
Chat escalation Use live chat when you need the right policy route before sending documents. The agent can mark the case as legal, privacy, wallet or eligibility, then move it to the correct team.
Secure upload Send identity or address papers only through the secure upload link we provide after checks start. We do not ask you to paste private documents into open chat.
DATA PRACTICE

How we handle Live Roulette records

Our legal handling is built around account records you can identify: sign-in history, wallet entries, game session markers, cookie choices, document checks and support messages.

Account data

We store account details such as email, mobile number, verification status and login markers so the terms can be applied to the correct account and not to a similar name or device.

Wallet records

UPI, Paytm and PhonePe references are kept with time stamps, amount status and verification outcomes. These records help resolve payment disputes and show how a wallet action was processed under the terms.

Cookie use

Cookies support sign-in continuity, fraud checks, language choices and policy acceptance records. You can manage browser settings, but some cookies are needed to keep the account session lawful and secure.

Security checks

When an unusual login, document mismatch or payment pattern appears, we may pause account actions while checks run. The legal basis is account safety, fraud prevention and terms enforcement.

Retention rules

Some records must remain for legal, tax, dispute or fraud-prevention reasons. Other records can be shortened, anonymised or removed when they no longer serve a stated legal purpose.

Change requests

You can ask us to correct inaccurate account data, confirm what record is being used, or close a privacy request. We may verify identity before making any change.

Legal questions before you join

These answers explain how our legal terms apply to your account, data, wallet records and access. They are written for Indian readers who want the policy position before opening an account or raising a request. They do not replace individual legal advice, and they may change if law, payment rules or account-risk requirements change for your location.

Your account is governed by the terms shown on this page, any related privacy or cookie terms, and the laws that apply to your location. Access depends on local law and is available where local law permits.

We may request identity, address or payment-source documents to confirm that the account belongs to you and that wallet activity matches the terms. These checks also help answer disputes and reduce misuse.

Payment references are used to match deposits, withdrawals, refunds or failed attempts to your account. We keep time stamps and status markers so legal and wallet teams can trace a transaction accurately.

Yes. Contact us with the data you believe is inaccurate and the correct detail. We may ask you to verify identity before changing records, because legal changes must be tied to the right account.

Cookies record sign-in sessions, security events, language choices and acceptance of terms. Some cookie records are needed to prove account actions or protect access; others can be managed through your browser settings.

Access may be paused or limited when law, location checks, document verification, payment review or terms enforcement requires it. We aim to explain the reason through support when doing so would not weaken account safety.

Use the legal email for terms, data and eligibility questions, and include your account email plus any case reference. For urgent routing, contact chat first and ask for a legal or privacy escalation.

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